How do I send coins to other users?
To send coins use the chat command "/send [uid] [amount]".
For example, to send 100 coins to UID 72530 youd type "/send 72530 100".
Alternatively right click the persons avatar in chat and select "Send coins".
How do I get more coins? Can I have free coins?
Coins are obtained by depositing Counter-Strike: Global Offensive skins or use CSGOPolygon payments system.
If youve already activated used the free 500 coins with the help of a promo code, the only way to get more coins is by depositing skins.
DO NOT contact support asking for coins.
How do I create a custom referral code?
To create your own referral code, visit the Affiliates page.
I accepted the trade offer but never got coins!?
Once youve accepted the trade offer you should click the green "Check Status" button on the deposit page.
If you still get an error that you didnt accept the trade offer then just try again in a few minutes.
If this problem is not solved in an hour, write to the support and mention all the data from the exchange with the page history of exchanges or attach a screenshot of the steam trade offer that youve accepted, make sure it contains the message from our bot!
An error occurred while sending the offer of exchange.
Make sure that your mobile authenticator is attached to this account and that you have it for more than 15 days (for a deposit). Verify that your profile and inventory on Steam is public. Make sure that the item is still valid. Make sure that the Steam platform is not experiencing problems in inventories (Player Inventories - Normal) and the steam community (Steam Community - Normal). To check the status, use the platform steamstat.us.
If you believe that all the above mentioned problems do not concern you, then please try creating the exchange a few more times at a different time.
If the problem is not solved in an hour, then please contact support.